Acceptable Use Policy

CS Glory

Effective Date: May 23, 2026

Last Updated: May 23, 2026


This Acceptable Use Policy ("AUP") sets the behavior expected of everyone on CS Glory. It is incorporated into the Terms of Service by reference. CS Glory is a competitive Counter-Strike: Global Offensive matchmaking platform for a mature audience; the standard is honest play and basic respect.


1. Fair Play

You must play honestly. The following are prohibited:

  • Cheating software of any kind: aimbots, wallhacks, triggerbots, radar hacks, or injectors.
  • Scripts, macros, or hardware that automate gameplay actions.
  • Exploiting map, server, or matchmaking bugs.
  • Match-fixing, throwing, or intentionally losing.
  • Boosting, rank manipulation, or smurfing on alternate accounts to face lower-Elo players.
  • Ghosting or relaying live information to opponents.

Ranking is Elo-based. Any attempt to move Elo through something other than honest competition is a fair-play violation.


2. Conduct

Toward other players you must not:

  • Harass, threaten, stalk, or intimidate anyone.
  • Post hate speech or slurs targeting protected characteristics.
  • Share anyone's private information (doxxing).
  • Impersonate other players, staff, or Valve.
  • Spam, flood chat, or disrupt matches with noise.
  • Grief teammates, sabotage rounds, or abuse in-match controls such as pauses.

This applies to text chat, voice chat, display names, bios, and any other communication on the Service. Edgy banter between consenting players is not the target; targeted abuse is.


3. Account Integrity

  • One person per account; do not share accounts.
  • Do not sell, rent, or transfer accounts.
  • Do not attempt to access another user's account or our systems without authorization.
  • Do not probe, scan, or attack the Service's infrastructure.

4. Enforcement Levels

We match the response to the severity and history of the violation.

LevelWhat it doesTypical trigger
WarningFormal notice, no restrictionFirst minor issue
CooldownTemporary queue lockoutGriefing, dodging, repeat minor issues
Text muteBlocks platform text chatChat abuse, spam
Voice muteBlocks voice chatVoice abuse
BanRemoves access to the ServiceCheating, serious or repeat abuse

Mutes are platform-wide for their type: a text mute silences text everywhere, a voice mute silences voice everywhere. Cheating results in a ban on first detection.


5. Cooldown Schedule

Repeated cooldown-level violations escalate:

OffenseCooldown
First30 minutes
Second2 hours
Third24 hours
Fourth7 days
FurtherReviewed for a ban

Escalation counters decay over time for players who stop offending.


6. Appeals

Where an enforcement action is marked appealable, you can submit an appeal inside the app through Account Status. A denied appeal has a cooldown before you can appeal the same action again. Bans for cheating are generally not overturned. Approval of any appeal is at our discretion.


7. Reporting

If someone is breaking this policy, report them in-app. Reports are reviewed against match data and server logs. Filing knowingly false reports to harass another player is itself a violation.


8. Changes to This Policy

We may update this AUP as the Service and its community evolve. Material changes update the version above and may require re-acceptance before you continue to use gated features.


9. Contact

Questions about this policy: michael@csglory.com.


Counter-Strike, Counter-Strike: Global Offensive, and the CS logo are trademarks of Valve Corporation. CS Glory is an independent community project and is not affiliated with or endorsed by Valve.